Critical Incident Debriefing
A systematic approach to utilizing critical incidents, including crisis incidents, as opportunities for staff and organizations to enhance client care. This workshop is also relevant to school settings.
A Learning Opportunity
Whether it be identifying interventions that worked, didn't work, or identifying program training needs, each critical incident represents an opportunity to learn. In fact, research indicates that organizations that engage in regular critical incident debriefing provide safer and higher quality client care.
Applying the Knowledge
Participants in this workshop will learn how to conduct critical incident debriefings in a systematic and solution focused manner through lecture and small group work. Participants will also have the chance to apply what they have learned to a real life case example.